Hi, welcome to funnelmoose.com and my helpful illustrated guide on how to delete inactive subscribers in GetResponse.
You’ve no doubt heard of the phrase “less is more”, well when it comes to the number of subscribers in your GetResponse account, this is very true.
I’ll be going over in this post:
- Best time to remove inactive contacts
- What is considered an inactive contact
- How to search contacts and identify the inactive ones
- How to delete inactive subscribers
Having a ton of subscribers sign up to your email marketing automation is all well and good, but as GetResponse charges you by how many contacts you have on your lists, ask yourself this:
- How many of them signed up to your email list just for the freebie on offer on your landing page?
- How many have actually bought something from you?
- How much money are these inactive subscribers costing you?
- Can I drop on to a lower price tier if I get rid of the inactive subscribers?
I’m sure you get the point I’m trying to make here.
Best Time To Remove Inactive Subscribers
The best time to remove your inactive subscribers is simple, it’s when you’re about to move up a pricing tier.
GetResponse charges you by how many subscribers you have in your account.
Let’s say you’re on the Basic plan at $15 per month for 1,000 contacts and you’re about to exceed 1,000. The next tier is $25 per month for 2,500 contacts.
OK, that’s only a $10 per month extra, but if you put it as a percentage, that’s a 66% INCREASE in your monthly costs!
Why would you want to pay extra money every month to have someone on your list who isn’t making you money?
What Is Considered An Inactive Contact?
Inactive contacts are anyone who falls into one of these categories:
- They failed to confirm their subscription
- You removed them or they unsubscribed from your campaign
- Those whose emails bounce back
No email marketing business wants to be paying for inactive contacts, so let’s get down to getting rid of them.
How To Delete Inactive Subscribers In GetResponse
Log in to your GetResponse account.
On the main dashboard click on Lists:
Click on Search:
You will now see a list of all of your active contacts.
Click on Advanced Search:
Click on Add Condition:
Click on Select Category:
and then select Contact Actions from the drop-down menu:
Click on Message opened in the next drop-down menu and scroll to the bottom.
You will now see the options for Unsubscribes, Bounced, and Unconfirmed.
Just select which of those three options you want (for this example I’ll pick Unsubscribes) and click Apply:
You will now see a list of people that have unsubscribed from you:
All you have to do now is place your mouse cursor on the three dots on the right-hand side of each contact:
and from the menu that appears select Delete from account:
Click Yes, delete them to confirm that you to delete this contact:
You now know how to delete inactive subscribers from your GetResponse account.
Simply repeat the above steps for both the Bounced and Unconfirmed categories and you’ll have no more inactive subscribers in your account.
Another option you could try before deleting these people is to send them a sales funnel and make them an offer that should be too good to resist.
If they don’t take you up on that offer then you’re clearly not going to get them back onside again and it’s time to say adios!
Thank you for taking the time to read my how to delete inactive subscribers in GetResponse article, I hope you found it helpful.
For more help with all things GetResponse the following articles may be of interest to you:
Disclaimer: I am an independent GetResponse Affiliate, not an employee. All views expressed on this blog are my own based on my own experience of using the GetResponse software. I use affiliate links on my blog and may earn a commission from any links you click on and make a purchase.