Hi, welcome to funnelmoose.com and my guide to solving your ClickFunnels not connecting to GetResponse issue.
If like me you’ve torn your hair out (or what’s left of it anyway!) whilst yelling at your computer screen because ClickFunnels failed to connect to GetResponse, yell at your computer no more, there are 4 quick and easy solutions.
By the end of this article, you’ll be able to fix the issue and start collecting those all-important email addresses from your funnel page.
ClickFunnels Won’t Connect To GetResponse: The Problem
If you’re on the ClickFunnels Basic Plan and you’re using GetResponse for your email marketing automation, you’ve no doubt tried connecting ClickFunnels to GetResponse using an API key.
I’ll bet this is probably all too familiar site:
ClickFunnels failed to connect to GetResponse
Yes? Well let me tell you, you have my sympathies!
You’ll be pleased to know that you haven’t done anything wrong and it’s super simple to resolve this.
ClickFunnels Won’t Connect To GetResponse: The Reason
It’s down to a simple matter of both platforms using a different version of API.
ClickFunnels API is V2, while GetResponse API version is the more up to date V3.
API V2 and API V3 simply will not work together.
If you’re wondering “What’s API?” API stands for Application Programming Interface and it acts as a middleman, allowing two different programs to communicate with each other.
I contacted the ClickFunnels help department for advice and they said they have no intention to upgrade to API V3 for now, so you’ll have to contact GetResponse to resolve this connection issue for you.
ClickFunnels Failed To Connect To GetResponse: The Solutions
There are 4 solutions to this problem:
- Ask GetResponse to revert your account to API V2
- Use a ClickFunnels HTML Form integration
- Find an alternate email autoresponder
- Cancel your ClickFunnels account
We’ll start with the easiest solution first:
Solution 1: Ask GetResponse to revert your account to API V2
All you have to do is contact GetResponse customer service and explain that ClickFunnels failed to connect to your GetResponse account due to the API versions not matching and ask GetResponse to revert your account to API V2.
Just show how simple this is, here’s the live chat support I had with GetResponse Customer Service:
That’s all there is to it!
Short and sweet, but you now have the easiest solution to the problem.
It took approx 2 minutes from start to finish. You can now go ahead and integrate GetResponse with ClickFunnels.
However, if you don’t want GetResponse to be running an older version of API, there are other options for you.
Solution 2: Integrate Using An HTML Form
You could always connect ClickFunnels to GetResponse using an HTML Form. This is a little more complicated to set up and you are only permitted one HTML integration in your ClickFunnels account.
The first thing you’ll need to do is create a GetResponse HTML form.
Log in to your GetResponse account and click on Menu in the top left:
Click on Forms & Surveys:
Click on Create Form:
Click on Plain HTML:
Now you’ve generated your GetResponse HTML code, click the blue Copy Code tab on the right:
Open your funnel within ClickFunnels and select the page where you have the email entry box. This is usually on the optin page.
Click on Edit Page:
Place your mouse cursor over Settings:
Then click on Integrations:
The following menu will appear on the right of your screen.
Click on the down arrow next to Integration:
Then click on the null (Html Form):
Click the down arrow next to Action:
Then click on Integrate Existing Form (Add HTML Below):
Paste your HTML code in the box:
When using paste in ClickFunnels, I recommend you use your keyboard shortcut instead of the right-click option with your mouse, which can add a space on to the end of your text and cause an error.
The paste keyboard shortcuts are:
- ctrl + v on Windows.
- cmd + v on Mac.
Then click on Parse & Save Web Form.
You will now see your integration has connected:
Match up the field forms in accordance with what you have on your funnel page:
Set the URL you wish to have your leads go to next. By default, the next page of your funnel will automatically be set:
Click anywhere to the left-hand side of the tab that’s open, then click on Save in the top right corner:
That’s the process complete.
You have now just connected ClickFunnels to GetResponse via HTML Form.
Three things to bear in mind here:
- You’re only allowed One HTML integration within ClickFunnels.
- HTML Forms don’t work on order pages.
I went with the option of having GetResponse revert my account back to API V2 and have had no issues so far.
If you don’t want to run an outdated version of API on GetResponse, which is understandable as there’s a good reason software gets updates and if you don’t want to faff around with HTML forms, there is a 3rd option.
Solution 3: Find an Alternate Email Autoresponder
Have you thought of using another email autoresponder service?
Does ClickFunnels Have An Autoresponder?
Yes, Follow-Up Funnels is the name of the ClickFunnels autoresponder service.
While this will offer you the convenience of only having one account to login to (and saves you having to connect ClickFunnels to Get Response) you need to bear in mind that Follow-Up Funnels is only available on the ClickFunnels Platinum Plan, which starts at $247 per month.
I have a full in-depth comparison of the ClickFunnels Basic and Platinum plans that you can read here.
If the additional cost per month to upgrade your ClickFunnels plan is too much, I have a full list of the available ClickFunnels email autoresponder integrations here: 10 Best Email Autoresponders For ClickFunnels.
The main benefits of AWeber are:
Completely Free To Use
AWeber now has a totally free plan which allows you up to 500 contacts and offers plenty of features.
24/7 Live Customer Support
Contact AWeber 24/7 via phone, live chat, or email and receive live customer support.
Concierge Migration Service
This will transfer all of your contacts and email lists across to AWeber, at no additional cost!
AI system automatically generates professional-looking emails with your branding.
One of the newer services offered by AWeber, again at no extra cost.
Drag & Drop System
As seems to be standard now, AWeber works on a drag & drop system so you can create your emails in minutes and not have to rely on an expensive tech guru.
Free Template Library
Hundreds of ready-made templates for you to choose from.
Automatically emails your latest blog posts to all of your contacts.
Create custom workflow automations so your message goes out when you specify.
Analytics and Reporting
Built-in reporting so you can analyze all the essential data for your business.
Out of the office or on vacation? Not a problem, you can still access your data on the go with the mobile app.
Quick Segmentation & Targeting
Segment your emails quickly and easily however you wish to do so.
Simple Pricing Structure
Pro plan or Free plan:
Discounts For Paying Upfront
If becoming an AWeber customer doesn’t appeal to you, then there’s just 1 option remaining.
Solution 4: Cancel Your ClickFunnels Account
As GetResponse is an all in one marketing automation platform, you could always cancel your ClickFunnels account and just use GetResponse.
GetResponse now offers you a feature called Auto Funnels so you don’t need to build your sales funnels with ClickFunnels. Again, this would offer you the convenience of only having one account to log in to and saves you having to connect GetResponse to another platform.
I find ClickFunnels is much simpler to use and offers you far better options for building your sales funnels, however, GetResponse is adding more features and improving all the time.
You can read my ClickFunnels GetResponse comparison here: ClickFunnels vs GetResponse.
So there you have 4 solutions to this problem. The decision on which way to proceed is now entirely in your hands.
Thank you for taking the time to read my ClickFunnels won’t connect to GetResponse article, I hope you’ve found it helpful and you can now link ClickFunnels with GetResponse.
Further GetResponse Help:
If you’d like more GetResponse help, I have many articles on my blog including:
- Complete List Of GetResponse Integrations 2020
- How To Integrate GetResponse With ClickFunnels
- How To Integrate PayPal With GetResponse
- Integrate Stripe With GetResponse: The Best Payment Platform
- How To Create A GetResponse List 2020: Super Easy!
Disclaimer: I am an independent ClickFunnels Affiliate, not an employee. All views expressed on this blog are my own based on my own experience of using the ClickFunnels software. I use affiliate links on my blog and may earn a commission from any links you click on and make a purchase.