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ClickFunnels Won’t Connect To GetResponse? PROBLEM SOLVED!

Hi, welcome to and my guide to solving your ClickFunnels not connecting to GetResponse issue.

If like me you’ve torn your hair out (or what’s left of it anyway!) whilst yelling at your computer screen because ClickFunnels failed to connect to GetResponse, yell at your computer no more, there are 4 quick and easy solutions.

By the end of this article, you’ll be able to fix the issue and start collecting those all-important email addresses from your funnel page.

ClickFunnels Won’t Connect To GetResponse: The Problem

If you’re on the ClickFunnels Basic Plan and you’re using GetResponse for your email marketing automation, you’ve no doubt tried connecting ClickFunnels to GetResponse using an API key.

I’ll bet this is probably all too familiar site:

ClickFunnels failed to connect to GetResponse

Clickfunnels Failed To Connect To GetResponse

Yes? Well let me tell you, you have my sympathies!

You’ll be pleased to know that you haven’t done anything wrong and it’s super simple to resolve this.

ClickFunnels Won’t Connect To GetResponse: The Reason

It’s down to a simple matter of both platforms using a different version of API.

ClickFunnels API is V2, while GetResponse API version is the more up to date V3.

API V2 and API V3 simply will not work together.

If you’re wondering “What’s API?” API stands for Application Programming Interface and it acts as a middleman, allowing two different programs to communicate with each other.

I contacted the ClickFunnels help department for advice and they said they have no intention to upgrade to API V3 for now, so you’ll have to contact GetResponse to resolve this connection issue for you.

ClickFunnels Failed To Connect To GetResponse: The Solutions

There are 4 solutions to this problem:

  1. Ask GetResponse to revert your account to API V2
  2. Use a ClickFunnels HTML Form integration
  3. Find an alternate email autoresponder
  4. Cancel your ClickFunnels account

We’ll start with the easiest solution first:

Solution 1: Ask GetResponse to revert your account to API V2

All you have to do is contact GetResponse customer service and explain that ClickFunnels failed to connect to your GetResponse account due to the API versions not matching and ask GetResponse to revert your account to API V2.

Just show how simple this is, here’s the live chat support I had with GetResponse Customer Service:

GetResponse Customer Service Live Chat 1

GetResponse Customer Service Live Chat 2















That’s all there is to it!

Short and sweet, but you now have the easiest solution to the problem.

It took approx 2 minutes from start to finish. You can now go ahead and integrate GetResponse with ClickFunnels.

However, if you don’t want GetResponse to be running an older version of API, there are other options for you.

Solution 2: Integrate Using An HTML Form

You could always connect ClickFunnels to GetResponse using an HTML Form. This is a little more complicated to set up and you are only permitted one HTML integration in your ClickFunnels account.

The first thing you’ll need to do is create a GetResponse HTML form.

Step 1

Log in to your GetResponse account and click on Menu in the top left:

GetResponse dashboard Menu Button

Step 2

Click on Forms & Surveys:

GetResponse Dashboard Drop Down Menu

Step 3

Click on Create Form:

GetResponse Create Form Button

Step 4

Click on Plain HTML:

GetResponse Create Form Options

Step 5

Now you’ve generated your GetResponse HTML code, click the blue Copy Code tab on the right:

GetResponse HTML Code Box

Step 6

Open your funnel within ClickFunnels and select the page where you have the email entry box. This is usually on the optin page.

Click on Edit Page:

ClickFunnels Funnel Editing Menu Edit Page Button

Step 7

Place your mouse cursor over Settings:

Example Funnel In ClickFunnels

Then click on Integrations:

ClickFunnels Setting Drop Down Menu

Step 8

The following menu will appear on the right of your screen.

Click on the down arrow next to Integration:

ClickFunnels Email Integration Settings Form

Then click on the null (Html Form):

ClickFunnels Email Integration Settings Form

Step 9

Click the down arrow next to Action:

ClickFunnels Email Integration Settings Form

Then click on Integrate Existing Form (Add HTML Below):

ClickFunnels Email Integration Settings Form

Step 10

Paste your HTML code in the box:

ClickFunnels Paste Your HTML Code Here box

When using paste in ClickFunnels, I recommend you use your keyboard shortcut instead of the right-click option with your mouse, which can add a space on to the end of your text and cause an error.

The paste keyboard shortcuts are:

  • ctrl + v on Windows.
  • cmd + v on Mac.

Then click on Parse & Save Web Form.

You will now see your integration has connected:

ClickFunnels Email Integration Settings Showing Auto Responder Has Connected

Step 11

Match up the field forms in accordance with what you have on your funnel page:

ClickFunnels Email Integration Sync Form

ClickFunnels Email Integration Sync Form


Step 12

Set the URL you wish to have your leads go to next. By default, the next page of your funnel will automatically be set:

ClickFunnels Choose Next Funnel Step URL Box

Step 13

Click anywhere to the left-hand side of the tab that’s open, then click on Save in the top right corner:

ClickFunnels Dashboard Save Button

That’s the process complete.

You have now just connected ClickFunnels to GetResponse via HTML Form.

Three things to bear in mind here:

  1. You must use Plain HTML. Javascript HTML is not allowed.
  2. You’re only allowed One HTML integration within ClickFunnels.
  3. HTML Forms don’t work on order pages.

I went with the option of having GetResponse revert my account back to API V2 and have had no issues so far.

If you don’t want to run an outdated version of API on GetResponse, which is understandable as there’s a good reason software gets updates and if you don’t want to faff around with HTML forms, there is a 3rd option.

Solution 3: Find an Alternate Email Autoresponder

Have you thought of using another email autoresponder service?

Does ClickFunnels Have An Autoresponder?

follow up funnels logo

Yes, Follow-Up Funnels is the name of the ClickFunnels autoresponder service.

While this will offer you the convenience of only having one account to login to (and saves you having to connect ClickFunnels to Get Response) you need to bear in mind that Follow-Up Funnels is only available on the ClickFunnels Platinum Plan, which starts at $247 per month.

I have a full in-depth comparison of the ClickFunnels Basic and Platinum plans that you can read here.

If the additional cost per month to upgrade your ClickFunnels plan is too much, I have a full list of the available ClickFunnels email autoresponder integrations here: 10 Best Email Autoresponders For ClickFunnels.

Recommended Alternate ClickFunnels Email IntegrationAWeber logo

The main benefits of AWeber are:

Completely Free To Use

AWeber now has a totally free plan which allows you up to 500 contacts and offers plenty of features.

24/7 Live Customer Support

Contact AWeber 24/7 via phone, live chat, or email and receive live customer support.

Concierge Migration Service

This will transfer all of your contacts and email lists across to AWeber, at no additional cost!

Smart Designer

AI system automatically generates professional-looking emails with your branding.

Landing Pages

One of the newer services offered by AWeber, again at no extra cost.

Drag & Drop System

As seems to be standard now, AWeber works on a drag & drop system so you can create your emails in minutes and not have to rely on an expensive tech guru.

Free Template Library

Hundreds of ready-made templates for you to choose from.


Automatically emails your latest blog posts to all of your contacts.


Create custom workflow automations so your message goes out when you specify.

Analytics and Reporting

Built-in reporting so you can analyze all the essential data for your business.

Mobile App

Out of the office or on vacation? Not a problem, you can still access your data on the go with the mobile app.

Quick Segmentation & Targeting

Segment your emails quickly and easily however you wish to do so.

Simple Pricing Structure

Pro plan or Free plan:

Discounts For Paying Upfront

Pay monthly:

AWeber Pro Monthly Pricing

Pay quarterly:

aweber quarterly pricing

Pay annually:

aweber annual pricing

Sign Up To AWeber Here Button

If becoming an AWeber customer doesn’t appeal to you, then there’s just 1 option remaining.

Solution 4: Cancel Your ClickFunnels Account

As GetResponse is an all in one marketing automation platform, you could always cancel your ClickFunnels account and just use GetResponse.

GetResponse now offers you a feature called Auto Funnels so you don’t need to build your sales funnels with ClickFunnels. Again, this would offer you the convenience of only having one account to log in to and saves you having to connect GetResponse to another platform.

I find ClickFunnels is much simpler to use and offers you far better options for building your sales funnels, however, GetResponse is adding more features and improving all the time.

You can read my ClickFunnels GetResponse comparison here: ClickFunnels vs GetResponse.

So there you have 4 solutions to this problem. The decision on which way to proceed is now entirely in your hands.

Thank you for taking the time to read my ClickFunnels won’t connect to GetResponse article, I hope you’ve found it helpful and you can now link ClickFunnels with GetResponse.

Further GetResponse Help:

If you’d like more GetResponse help, I have many articles on my blog including:

Disclaimer: I am an independent ClickFunnels Affiliate, not an employee. All views expressed on this blog are my own based on my own experience of using the ClickFunnels software. I use affiliate links on my blog and may earn a commission from any links you click on and make a purchase.

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